I am just back from a wonderful three weeks of backpacking around the country of Mexico, including one week with my daughter. Threaded amongst all my fantastic experiences, my biggest problem was that my footwear was not up to the job. We are talking about my sandals. I had made an assumption, that my lovely sandals (featured above, on the…
I am getting ready to deliver customer service training for a digital infrastructure company. One of the activities we ask participants to do is to write down THREE words to describe their very best, ideal self: What might yours be? When I did the exercise, my answers were: Brave Compassionate Connected We ask the learners to take the exercise extremely…
“I’m currently sitting on 4 tenders, all of which are 40,000 – 80,000 word responses, all of which need a fairly large piece of estimation and I’m the bid team, pretty much the whole bid team.” This comment was made to me by a bid professional recently. He was finding it hard to sympathise with the challenges of leading a…
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