Last month I went on a Microsoft Excel course, as part of upgrading my skills. It’s Powerpoint next. I have made a commitment to upgrade my software skills. Why? The products have changed since I last went on training, ahem, twenty years ago. I had become increasingly frustrated by continuously feeling on the back foot. I was irritated by having…
Sometimes attending a training course can be a little disappointing. It doesn’t quite meet your needs or hit the spot. It may be though, that your company or manager has asked you to attend. You may not perceive it as optional. How can you make it not a total waste of time and money? If you have reservations before you…
Forced positivity is grim, right? The weight of being exceedingly cheerful, upbeat and enthusiastic in all your emails all of the time, can wear the most resilient person down. Is there a different way to gain the action you need from your the person you are emailing? I have been working with groups of people who run international clinical trials…
Do you know your audience? Two weeks ago in St Petersburg I was delivering Presentation Skills training to middle managers from a clinical research organisation. They need to be great at communicating, influencing and persuading many different nationalities across the globe. In this workshop participants are asked to give a three minute presentation, focussing on creating a punchy opening and…
Last month I was delivering soft skills training in Russia, the month before Poland. This is part of a global roll out for a company wanting to increase its competitive edge. They want their clients to be addicted to working with them, for soft skills to be their winning edge. They want all 1200 staff to reduce their customers’ anxiety…
What do you see? The grey head or the blue wings? (This is a grey headed kingfisher.) Recently I attended a talk about diversity and inclusion as part of a conference, the panellists did not mention age. Gender, race, LGBT were all rightly mentioned, but not age. Worse still, at Q&A, I didn’t have the courage to mention age…
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