Sometimes attending a training course can be a little disappointing. It doesn’t quite meet your needs or hit the spot. It may be though, that your company or manager has asked you to attend. You may not perceive it as optional. How can you make it not a total waste of time and money? If you have reservations before you…
Forced positivity is grim, right? The weight of being exceedingly cheerful, upbeat and enthusiastic in all your emails all of the time, can wear the most resilient person down. Is there a different way to gain the action you need from your the person you are emailing? I have been working with groups of people who run international clinical trials…
Last month I was delivering soft skills training in Russia, the month before Poland. This is part of a global roll out for a company wanting to increase its competitive edge. They want their clients to be addicted to working with them, for soft skills to be their winning edge. They want all 1200 staff to reduce their customers’ anxiety…
What do you see? The grey head or the blue wings? (This is a grey headed kingfisher.) Recently I attended a talk about diversity and inclusion as part of a conference, the panellists did not mention age. Gender, race, LGBT were all rightly mentioned, but not age. Worse still, at Q&A, I didn’t have the courage to mention age…
“We want to get as many people as possible excited about railway travel!” This was the strapline of OBB-Infrastruktur, part of the Austrian Federal Railways, shown at a presentation in Vienna last week. I was part of forty railway professionals from the UK, learning about ambitious work both planned and in progress to transform the contribution of rail in all…
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